Terms of Service

Terms of Service – duoyeyou.com

Welcome to duoyeyou.com! These Terms of Service (“Terms”) form a legally binding agreement between you (the “Customer”) and DUO YEYOU SHOP LLC. By accessing, browsing, or making a purchase through our website, you confirm that you have read, understood, and agreed to comply with these Terms in full.

Website Use
By using this Site, you agree to use it only for lawful purposes and in a way that does not harm, disrupt, or compromise its functionality or security.
Any attempts to hack, inject malicious code, exploit vulnerabilities, or commit fraudulent activity will result in immediate account suspension and may lead to legal consequences.

Accounts
When creating an account on duoyeyou.com, you must provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all actions under your account.
If you suspect unauthorized access or unusual activity, please contact us immediately at support@duoyeyou.com so we can help secure your account.

Orders, Pricing & Payment
All orders placed through duoyeyou.com are subject to product availability. Prices, promotions, and discounts may change without prior notice.
In cases of clear pricing errors, technical issues, or system malfunctions, DUO YEYOU SHOP LLC reserves the right to cancel affected orders and issue a full refund.
All payments must be made through secure, authorized methods. Our platform uses SSL encryption and PCI-compliant payment systems to ensure your financial information remains protected.

Shipping & Risk of Loss
Orders are typically processed within 1 business day and shipped using reliable carriers. Estimated delivery within the U.S. is 2–4 business days, though external factors (such as holidays, weather, or courier delays) may cause slight variations.
Once an order is marked as “Delivered” by the carrier, the risk of loss transfers to the customer.

Returns & Exchanges
You may request a return within 30 days of receiving your order. Items must be unused, unwashed, and in their original packaging.
Customers are responsible for return shipping costs unless the item received was defective or incorrect. Refunds are processed within 14 business days of inspection.

Intellectual Property
All content on duoyeyou.com, including logos, product images, designs, graphics, text, and videos, is the intellectual property of DUO YEYOU SHOP LLC or is used with proper authorization.
Unauthorized copying, redistribution, or modification of any content is strictly prohibited and may lead to legal action.

Disclaimers & Limitation of Liability
This Site and all related services are provided “as is” and “as available”, without any warranties, express or implied.
DUO YEYOU SHOP LLC does not guarantee uninterrupted service or error-free performance and is not liable for events beyond its control — such as shipping delays, system outages, or natural disasters.
In any case, our maximum liability shall not exceed the total amount paid for the order in question.

Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of California, United States.
Any disputes arising under or related to these Terms will be resolved exclusively in the courts located in Orange County, California.

Updates to These Terms
We may update these Terms periodically to reflect policy changes, new features, or regulatory requirements. The most recent version will always be available on this page with a “Last Revised” date. Continued use of the Site indicates your acceptance of any updated Terms.

Questions or Concerns?
If you have any questions or concerns regarding these Terms, please contact us:

📧 support@duoyeyou.com
🏢 DUO YEYOU SHOP LLC
📍 1445 S Loara St, Anaheim, CA 92802, United States